Terms and Conditions

Exception and Denial Alerts

Program Description
This program allows fleet managers to receive alerts of unauthorized activity on their account.

Supported Carriers
Alltel, AT&T, Cincinnati Bell, Dobson Cellular Systems, Inter Op, Nextel Communications, Sprint PCS, T-Mobile USA, U.S. Cellular, Verizon Wireless, and Virgin Mobile U.S.

Cost
There are no premium charges for joining the Exception and Denial Alert program. Message and data rates may apply.

Message Frequency
Messages will be sent for each fueling transaction that violates one of the exception or denial reasons that you have specified. Please note, due to equipment or cellular network failure, there is no assurance all messages will be sent or received, so please continue to review transactions online and in your reports.

How to Opt-out
To opt-out of the Exceptions and Denial Alerts program, reply STOP to 32075. A response will be sent confirming the subscription cancellation.

Reactivation
To reactivate the Exceptions and Denial Alerts program, text START to 32075. A response will be sent confirming the subscription reactivation.

Support/Help
For support or information about our Exception and Denial Alerts program, please contact us at the phone number found on your statement. For technical assistance with the messaging program, please reply HELP to 32075.

Privacy Policy
The Exception and Denial Alert program’s top priority is the privacy of our users. The following is provided to address any concerns you may have.

• The Exception and Denial Alert program will never, under any circumstances, sell or distribute your cell phone number to third parties.
• The Exception and Denial Alert program will never directly market to you any services for which you have not opted in, either by cell phone, text message, or email.
• The Exception and Denial Alert program will never distribute any personal information about you, including your phone number, name, billing information, or any other piece of identifying information.

If you have any questions, please contact us at the phone number found on your statement.